Technical Support

Our scientists are at the bench daily to produce and validate our antibodies, so they have hands-on experience knowledge of each antibody’s performance. These same scientists will personally provide technical support.

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FAQs

Questions?

Find answers to some commonly asked questions on our FAQ page.

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Have a question, suggestion or comment? Please fill out the form below or feel free to reach us at one of our local offices by phone or email. We look forward to hearing from you.

Locations / Regional Offices

Cell Signaling Technology, Inc.

Global Headquarters USA

  • 3 Trask Lane
  • Danvers, MA,  01923
  • United States
  • Phone: 978.867.2300
  • Fax: 978.867.2400
  • Hours: 9:00 AM - 5:00 PM (EST)

Production Headquarters USA

  • 32 Tozer Road
  • Beverly, MA,  01915
  • United States
  • Phone: 978.867.2300
  • Fax: 978.867.2400
  • Hours: 9:00 AM - 5:00 PM (EST)

CST (Shanghai) Biological Reagents Company Limited

  • Suite 514
  • No. 1101 South Pu Dong Road
  • Shanghai, 200120
  • People's Republic of China

Cell Signaling Technology Japan, K.K.

  • 10F Kasahara Building
  • 1-6-10 Uchikanda
  • Chiyoda-ku, Tokyo, 101-0047
  • Japan

Cell Signaling Technology Europe, B.V.

  • Schuttersveld 2
  • 2316 ZA Leiden
  • The Netherlands
  • Phone: +31 (0)71 7200 200
  • Phone: 0800 71640 [toll-free Belgium Only]
  • Fax: +31 (0)71 568 1065
 

U.S. Hours & Phone Number

Sales Department

Technical Support

  • Hours: 9:00 AM - 6:00 PM (EST)
  • Phone: 877.678.8324 [toll-free]
  • Fax: 978.867.2400
  • Email: support@cellsignal.com
 

Customer Service

  • Hours: 8:30 AM - 8:00 PM (EST)
  • Phone: 978.867.2388
  • Phone: 877.616.2355 [toll-free]
  • Fax: 978.867.2488
  • Fax: 866.432.6112 [toll-free]

Order Information

View Order Information for your Country.

Customer Payment Remittance Address
P.O. Box 3843
Boston, MA 02241-3843