United States

Mailing & Shipping Address

Cell Signaling Technology, Inc.
3 Trask Lane
Danvers, MA 01923

Customer Payment Remittance Address

PO Box 3843
Boston, MA 02241-3843

Orders Department

• Hours: 8:30 AM to 8:00 PM (EST)
• Toll free phone: 877-616-2355 or 877-616-CELL
• Phone: 978-867-2388
• Toll free fax: 866-432-6112 (24 hour)
• Fax: 978-867-2488 (24 hour)
• E-mail: orders@cellsignal.com

Sales Department

• Phone: 978-867-2396
• Toll free phone: 866-310-9776
• E-mail: sales@cellsignal.com

Domestic Ordering Information

Invoice Copies To request copies of your invoices please email accounts receivable at accountsreceivable@cellsignal.com.

Credit Card Purchases For your convenience, Cell Signaling Technology (CST) accepts American Express, MasterCard and Visa for purchases. Credit card must be approved prior to shipment of product.

Restocking Fee In the case of purchasing error or change in an order after the order has been shipped, Cell Signaling Technology will charge a 10% restocking fee. The restocking fee applies to unopened, properly stored items that are authorized for return. All Shipping costs are to be paid by the buyer.

To Place an Order Over the Phone Please provide the following information:

1. Customer account number
2. Billing address
3. Shipping address
4. Purchase order number
5. Caller's name and telephone number
6. Catalog number, package size and description
7. Quantity

NOTE: Written confirmation of telephone orders must be marked: "CONFIRMING — DO NOT DUPLICATE."

Online Purchases (U.S. only) CST’s website offers secure online ordering for U.S. domestic orders. To place an order online simply locate the product you wish to purchase by browsing through our online product catalog or by using our convenient product search feature. Once you’ve found a product you wish to purchase, look for the “Add to Cart” button shown below.

Clicking on this button places the product in your shopping cart and displays the cart's contents. At this point you can modify the quantity to be purchased for any product in your cart, choose to remove products from the cart altogether, continue to shop for additional products, or proceed to checkout and complete your order. You can also review the contents of your shopping cart and proceed to checkout at any time by clicking on the shopping cart button located at the top of every page on our site, shown below.

Both major credit cards and valid purchase orders are accepted as payment for orders placed online. CST respects your right to privacy and will not share customer information, such as payment information or billing, shipping and e-mail addresses submitted online, with any third party.

Registering Online Registering with CST for an online username and password is REQUIRED to order products from CST. Registering online for a username and password gives the user certain ordering capabilities such as:

• Obtaining your proper discounting and pricing.
• Retrieve stored billing and shipping information.

Registration and log in are required to access these features to protect your online privacy. For your safety, CST does not store billing information such as credit card numbers in our online database.

Delivery Orders received Monday through Friday before 10:30 AM (EST) are delivered the same day to most Boston and Cambridge areas. Orders received Monday through Friday before 8:00 PM (EST) are shipped the same day for next business day delivery. (Within carrier's overnight delivery area).

Prices Prices are in U.S. dollars and are effective January 1, 2007. Prices are subject to change without notice.

Shipping Charges United States: Orders $651 (net) and over: No charge, 24 hour air express service to all available locations. Orders $650 (net) and under: Charges are prepaid and added to invoice. U.S. rates $20.00. For all other countries, please inquire for shipping charge quotation.

Terms Net 30 days in U.S. dollars after credit approval.

Custom Requests Cell Signaling Technology products are available for high throughput screening and other drug discovery applications in special formulations, preparations and bulk quantities. Please contact our sales department for information and prompt quotations regarding any product in a custom formulation (carrier-free), for custom antibody or peptide labeling services, and/or for purchases of reagents in mg or ml quantities.

Conditions Products are sold and licensed for use by end-users only for research or laboratory use and are not to be used on humans or for clinical diagnostic or drug purposes. Any use of Products for diagnostic or therapeutic purposes, or any purchase of Products for resale (alone or as a component), requires a separate license from Cell Signaling Technology. The purchase of Product does not grant any right or license to use such Product in the practice of any methods covered by CST patents or applications.

Warranty Cell Signaling Technology warrants that the product will meet the specifications stated on the technical data sheet for that product. Cell Signaling Technology agrees to replace the product free of charge if the product does not conform to the specifications. Notice for replacement must be given within 60 days of receipt of products. If changes in the physical criteria of any product are made, the description in the technical data sheet will supersede the information contained in this catalog.

In consideration of the above promises by Cell Signaling Technology, the buyer agrees to and accepts the following conditions:

1. That this warranty is in lieu of all other warranties, expressed or implied;
2. That ALL WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXCLUDED OR WAIVED;
3. That the buyer's sole remedy shall be to obtain replacement of the product from Cell Signaling Technology; and
4. That this remedy is in lieu of all other remedies or claims for damages, consequential or otherwise, which the buyer may have against Cell Signaling Technology.

Exclusive Terms of Sale Cell Signaling Technology does not agree to and is not bound by any other terms or conditions, unless those terms and conditions have been expressly agreed to in writing by a duly authorized officer of Cell Signaling Technology.

Guidelines for Safe Use of the Products Cell Signaling Technology recommends that the buyer and other persons using this product follow Good Laboratory Practice guidelines. Cell Signaling Technology disclaims any and all responsibility for any injury or damage which may be caused by the failure of the buyer or any other person to follow said guidelines. It is the user's responsibility to determine for himself or herself the suitability of any material and/or procedure for a specific purpose and to adopt such safety precautions as may be necessary.

Research Use Only Since these products are intended for research purposes by qualified persons, the Environmental Protection Agency does not require us to supply Pre-manufacturing Notice.