Technical Support

Our CST scientists work at the bench daily to produce and validate your antibodies. They have hands-on knowledge of each antibody's performance. These same scientists provide technical support and assistance.

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Find answers to some commonly asked questions on our FAQ page.

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Thank you for reaching out to us. CST is happy to answer your questions. In order to get you the quickest resolution possible, please select the team that you would like to contact today.

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Locations / Regional Offices

Cell Signaling Technology, Inc.

Global Headquarters USA

  • 3 Trask Lane
  • Danvers, MA,  01923
  • United States
  • Phone:978.867.2300
  • Fax:978.867.2400
  • Hours:9:00 AM - 5:00 PM (EST)

Production Headquarters USA

  • 32 Tozer Road
  • Beverly, MA,  01915
  • United States
  • Phone:978.867.2300
  • Fax:978.867.2400
  • Hours:9:00 AM - 5:00 PM (EST)

CST (Shanghai) Biological Reagents Company Limited
赛信通(上海)生物试剂有限公司

  • Building 7
  • A-SUN Science & Technology Park
  • 399 Shengxia Road
  • Pudong Shanghai 201210
  • China

Cell Signaling Technology Europe, B.V.

Austria

  • Phone:+43 (0)720 880 536
  • Fax:+43 (0)2682 2056 373

Belgium

  • Phone:0800 71640 [toll-free]

Germany

  • Phone:+49 (0)69 9675 9070
  • Phone:0800 1014 297 [toll-free]
  • Fax:+49 (0)69 2557 7917
  • Trade registration: 28100442
  • VAT number: NL8180.50.445.B01
  • Bank name: Rabobank
  • Swift/BIC: RABONL2U
  • IBAN: NL82 RABO 0323 2198 45

Netherlands & Rest of Europe

  • Phone:+31 (0)71 7200 200
  • Fax:+31 (0)71 891 0019

Cell Signaling Technology Japan, K.K.

  • 10F Kasahara Building
  • 1-6-10 Uchikanda
  • Chiyoda-ku, Tokyo, 101-0047
  • Japan
 

U.S. Hours & Phone Number

Sales Department

Technical Support

  • Hours: 8:00 AM - 6:00 PM (EST)
  • Phone: 877.678.8324 [toll-free]
  • Fax: 978.867.2400
  • Email: support@cellsignal.com
 

Customer Service

  • Hours: 8:30 AM - 8:00 PM (EST)
  • Phone: 978.867.2388
  • Phone: 877.616.2355 [toll-free]
  • Fax: 978.867.2488
  • Fax: 866.432.6112 [toll-free]

Order Information

View Order Information for your Country.

Customer Payment Remittance Address
P.O. Box 3843
Boston, MA 02241-3843

 

Order Information, United States

We think you are in:

Mailing & Shipping Address
Cell Signaling Technology, Inc.
3 Trask Lane
Danvers, MA 01923
Customer Payment Remittance Address
PO Box 3843
Boston, MA 02241-3843

Customer Service Department

  • Hours: 8:30 AM to 8:00 PM (EST)
  • Phone: 877-616-CELL [toll free]
  • Phone: 978-867-2388
  • Fax: 866-432-6112 [toll free]
  • Fax: 978-867-2488

Sales Department

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Corporate Headquarters, Danvers, MA
Cell Signaling Technology Corporate Headquarters, Danvers, MA.